Your data
Delete your account and data
Deletion is permanent. It cannot be undone, and the data cannot be recovered afterwards.
You can delete your account from Settings in the app, or request deletion by email if you no longer have access to the app.
Route 01 · In the app
Delete it yourself, in the app
Immediate, and the fastest route if the app is still installed. It works for guest accounts as well as registered ones.
- Open Settings.
- Scroll to the Account section and choose Delete Account.
- Read what will be removed. The screen lists it, and warns that the action cannot be undone.
- If you registered with an email and password, confirm your identity by entering your password. Guest accounts skip this step.
- Confirm a second time. Nothing is removed until you do.
- Keep the app open while it works. It reports its progress as it removes your files, then your data, then the account itself. It then clears the account's local data, report files, and reminders on this device.
If removing uploaded files or stored data fails, the app stops before deleting your sign-in account so you can retry. Anything already removed stays deleted. If only the sign-in account could not be deleted, the app tells you that your app data was removed and asks you to try again.
If you see Account Deleted with a Retry Cleanup button, your account and remote data are already deleted. Some files or reminders on this device still need cleanup. Choose Retry Cleanup to try removing those remaining local files or reminders. This does not restore your account or its data.
Route 02 · By email
Request deletion without the app
If you have uninstalled the app, changed device, or cannot sign in, you can ask for your account and data to be deleted by email. You do not need to reinstall anything.
An email request covers your account and data stored on our servers. It cannot clear report files, local app data, or reminders still stored on your device. The in-app deletion process also attempts that device cleanup.
Send a request to support@syedshahbazhussain.com and include:
- the email address on the account
- roughly when you created it
- anything else that helps confirm the account is yours
That button opens your email app with the details filled in. You can also write the message yourself.
Confirming the account is yours
Before an account is deleted on request, we may need to confirm it belongs to you. That normally means replying from the email address on the account, or answering a question about it that only the account holder would know.
You will never be asked for your password. Not on this page, not by email, not by anyone claiming to be support. If you receive a message asking for it, it did not come from us. Do not send your password to anyone.
What gets removed
Everything the app holds for your account, on the server and on the device you delete from.
- Your ExpiryNotifier account and your profile name and email
- Your category selections and any custom categories you created
- Every expiry item you saved, with its dates and details
- Every item photo you uploaded
- Reports generated for this account, and the list of recent reports
- Expiry reminders scheduled on the device you delete from
The app removes your uploaded files first, then your stored data, and only deletes the account itself once both have been confirmed gone. This lets you retry a failure during file or data removal before the sign-in account is deleted. Device cleanup is the final stage, after account deletion; a failure there leaves only local cleanup to retry.
What stays behind
A few things are not part of your account, so deleting it does not touch them.
- Your appearance and time format choices
- These belong to the app on your device, not to your account.
- The flag recording that you finished the first-run introduction
- Also device-local, so the introduction does not reappear.
- The installation identifier used for support requests
- It is stored separately from your Firebase account and kept for support requests. Those requests can also include your name and email.
- Report files you already exported and saved or shared somewhere else
- Once you send a file elsewhere, it is outside the app’s reach.
- Support messages you sent earlier
- These live with a separate support service. See below.
Uninstalling removes the app's local preferences from that installation. The support installation identifier is removed on Android, but can remain in iOS Keychain storage and be reused if you reinstall the same app. Support messages and files you saved or shared elsewhere are not removed by uninstalling.
Support messages are separate
Messages you sent through Contact Support go to a service that is separate from your account, and the app has no way to request their deletion. The app says so on the deletion screen itself. If you want those removed as well, ask for it explicitly in your request. How long that service keeps them has not been documented yet, and this page will not guess.